Shipping policy
Shipping Policy – Octavious Marks
Orders are typically processed and shipped within 3–5 business days after purchase.
During high-demand drops, processing times may be extended.
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Pre-Orders
Pre-order items require additional production time.
By purchasing, you agree that fulfillment may take approximately 2–3 months.
Timelines are estimates and may be subject to delays.
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Shipping & Delivery
Shipping times vary depending on location and carrier.
Once shipped, we are not responsible for carrier delays.
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Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes are the responsibility of the customer.
These are not included in your order total and are determined by your local government.
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Refused Shipments / Unpaid Duties
If a package is refused or duties are not paid and the package is:
* Returned
* Abandoned
* Destroyed
The order will not be eligible for a refund
Any additional costs may be deducted at our discretion.
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Incorrect Shipping Address
Customers are responsible for entering the correct shipping address.
We are not responsible for orders shipped to incorrect or incomplete addresses.
If returned, reshipping costs are the customer’s responsibility.
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